Privacy Policy

1. Information We Do Not Collect

We prioritize user privacy and security. Therefore, we do not collect or store any of the following:

1. Private Keys or Wallet Credentials: Your private keys and wallet credentials remain under your sole control and are never accessed or stored by our platform.
2. Personal Identity Information: We do not collect first name, last name, date of birth, or country of residence. However, Stripe, our payment processor, may request and process this information depending on the selected payment method during checkout.

2. Information We May Collect

At BitInPeace, we are committed to collecting only the minimal information necessary to provide our services securely and comply with legal obligations. This includes:

1. Email Address for Essential Communication: Your email address is collected to facilitate important updates and notifications regarding your use of the platform. It is securely encrypted and used solely for communication purposes.
2. Subscription and Payment Processing: All payment transactions are processed through Stripe. BitInPeace does not collect or store any payment details such as credit card numbers or bank account information. Payment data is handled directly by Stripe in compliance with PCI-DSS security standards.

3. User Anonymity and Wallet Interactions

Our platform allows users to interact by connecting their wallets without revealing wallet activities. Besides the email address of the users, we do not store any personal information.

Wallet connections are established securely following industry-standard protocols as recommended by leading wallet manufacturers. You are in full control of your wallet at all times. We do not request, collect, or store private keys or other non-public data associated with your digital assets. You can see and verify all transactions on your wallet, and they can only be approved and signed by you.

4. How We Use Your Information

Your information is used solely for the following purposes

1. Account Registration and Subscription Management: To create and maintain your account, manage your subscription, and send relevant notifications and reminders.
2. Regulatory Compliance (Handled by Stripe): Stripe processes payments and ensures compliance with sanctions and financial regulations, including screening against prohibited countries and sanctioned individuals.
3. Tax Calculation and Compliance: Stripe’s automatic tax module determines and collects applicable taxes based on your location and local tax regulations.

5. How We Protect Your Information

We are committed to safeguarding your privacy and security. BitInPeace does not collect or store personal identity information such as First Name, Last Name, Date of Birth, or Country of Residence. Stripe, our payment processor, may collect this information as required by financial regulations.

We have implemented advanced security measures to ensure this information remains protected from unauthorized access, disclosure, or alteration.

1. Encrypted Storage of Email Addresses: Your email address is securely encrypted and stored to meet the highest industry standards for data protection.
2. End-to-End Encryption: Used for all data communications and processing to prevent unauthorized interception.
3. Multi-Layered Security: Additional encryption layers are applied to ensure the safety and integrity of stored data.

While we take extensive precautions to protect your information, no method of transmission over the Internet or method of electronic storage is completely secure. As such, we cannot guarantee absolute security but remain committed to continually improving our systems to safeguard your data.

6. User Rights and Control

At BitInPeace, we ensure that you retain control over your personal data and interactions with our platform. Specifically, you have the right to:

1. Access and Transparency: You can access to the personal data we collect, at any time using our platform.
2. Data Deletion: You can request the deletion of your personal data once it is no longer required for regulatory compliance or essential communication purposes.
3. Communication Assurance: We only send emails related to the transfer request status updates and the regular reminders that you opted into during the setup process. No additional or unsolicited emails will be sent.

7. Cookies and Tracking

At BitInPeace, we prioritize your privacy and minimize the use of tracking technologies. We do not use cookies for personal data collection or invasive tracking. However, we use Plausible Analytics, a privacy-focused analytics tool, to gather anonymized and aggregated usage data. This helps us understand how our platform is used and improve our services without compromising your privacy.

Plausible does not use cookies, nor does it collect any personally identifiable information (PII) or share data with third parties. Your interactions with our website and platform remain anonymous unless you choose to provide personal information directly.

8. Third-Party Services, Payment Processing and Links

We use Stripe as our payment processor. When you make a payment, Stripe may collect additional personal details such as your name, billing address, and tax-related information, depending on the payment method used and your location.

BitInPeace does not store or process any payment data. All transactions, including tax calculation, fraud prevention, and regulatory compliance, are handled securely by Stripe in compliance with PCI-DSS security standards and international financial regulations.

For more information on how Stripe processes your data, please refer to their privacy policy: Stripe Privacy Policy.

Our platform may contain links to third-party websites or services, such as Ledger, Trezor, or other wallet providers. We encourage you to read their privacy policies before engaging with them, as their data practices are beyond our control.

We are not responsible for the privacy practices or content of these third-party services. Once you leave our platform to access these services, their privacy policies will govern your interactions with them.

9. Data Retention

BitInPeace retains only the data required to provide its services and comply with applicable legal and regulatory obligations. This includes:

1. Transfer Request Data: Information necessary for the execution and management of transfer requests is retained to fulfill service obligations.
2. Email Address: Stored for notifications, account-related activities, and communications.
3. Subscription Data: Stripe reference data to track active subscriptions and billing history managed through Stripe.

We do not store private keys, payment details, or personal identity information.

10. Legal Compliance and Global Jurisdictions

We operate in the Netherlands, but we are committed to complying with global data protection regulations, including:

1. General Data Protection Regulation (GDPR): We ensure that users in the European Union (EU) have full control over their data. Users can request access, modification, or deletion of their personal data at any time.
2. California Consumer Privacy Act (CCPA): For users in California, we comply with the CCPA, which gives consumers the right to request disclosure, access, and deletion of personal information.

We also comply with data protection regulations in other regions, including but not limited to:

1. The United States
2. The United Kingdom (UK)
3. Canada

We take steps to ensure compliance with global privacy standards, even if our users are located outside the European Union or the United States.

11. Sanctions and Prohibited Jurisdictions

BitInPeace does not manually verify users for compliance with international sanctions. Instead, we rely on Stripe’s verification process to screen users based on their location and ensure compliance with restrictions against prohibited countries and sanctioned individuals. If Stripe blocks a transaction due to sanctions, we will not be able to provide services to the affected user.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, payment processing methods, subscription model, or compliance requirements. Continued use of our Service constitutes acceptance of any changes.

13. Contact Information

If you have any questions about this Privacy Policy, or if you would like to request access or deletion of any information, please contact us at:

Email: support@bitinpeace.com