Privacy Policy
Introduction
At BitInPeace, operated by SmartBlue Innovations Digital Services B.V. (“we,” “our,” or “us”), we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, and protect any information you provide through our website, platform, and services (collectively referred to as the "Service").
Note: For ease of reading, "BitInPeace" refers to the platform operated by SmartBlue Innovations Digital Services B.V., a company registered in the Netherlands.
By using our Service, you agree to the terms outlined in this Privacy Policy. Please read this policy carefully.
1. Information We Do Not Collect
We prioritize user privacy and security. Therefore, we do not collect or store any of the following:
- Private Keys or Wallet Credentials: Your private keys and wallet credentials remain under your sole control and are never accessed or stored by our platform.
- Personal Identity Information: We do not collect first name, last name, date of birth, or country of residence. However, Stripe, our payment processor, may request and process this information depending on the selected payment method during checkout.
2. Information We May Collect
At BitInPeace, we are committed to collecting only the minimal information necessary to provide our services securely and comply with legal obligations. This includes:
- Email Address for Essential Communication: Your email address is collected to facilitate important updates and notifications regarding your use of the platform. It is securely encrypted and used solely for communication purposes.
- Subscription and Payment Processing: All payment transactions are processed through Stripe. BitInPeace does not collect or store any payment details such as credit card numbers or bank account information. Payment data is handled directly by Stripe in compliance with PCI-DSS security standards.
- Limited Usage Data (Only If You Consent): If you opt in to analytics cookies, we collect limited usage information about how visitors interact with our website and application, such as page views, scroll interactions, and outbound link clicks. This information helps us understand traffic and improve the Service. It may include online identifiers (for example, cookie identifiers), device and browser information, and approximate location derived from IP address.
3. User Anonymity and Wallet Interactions
Our platform allows users to interact by connecting their wallets without revealing wallet activities. Besides the email address of the users, we do not store any personal information.
Wallet connections are established securely following industry-standard protocols as recommended by leading wallet manufacturers. You are in full control of your wallet at all times. We do not request, collect, or store private keys or other non-public data associated with your digital assets. You can see and verify all transactions on your wallet, and they can only be approved and signed by you.
4. How We Use Your Information
Your information is used solely for the following purposes
- Account Registration and Subscription Management: To create and maintain your account, manage your subscription, and send relevant notifications and reminders.
- Regulatory Compliance (Handled by Stripe): Stripe processes payments and ensures compliance with sanctions and financial regulations, including screening against prohibited countries and sanctioned individuals.
- Tax Calculation and Compliance: Stripe’s automatic tax module determines and collects applicable taxes based on your location and local tax regulations.
5. How We Protect Your Information
We are committed to safeguarding your privacy and security. BitInPeace does not collect or store personal identity information such as First Name, Last Name, Date of Birth, or Country of Residence. Stripe, our payment processor, may collect this information as required by financial regulations.
We have implemented advanced security measures to ensure this information remains protected from unauthorized access, disclosure, or alteration.
- Encrypted Storage of Email Addresses: Your email address is securely encrypted and stored to meet the highest industry standards for data protection.
- End-to-End Encryption: Used for all data communications and processing to prevent unauthorized interception.
- Multi-Layered Security: Additional encryption layers are applied to ensure the safety and integrity of stored data.
While we take extensive precautions to protect your information, no method of transmission over the Internet or method of electronic storage is completely secure. As such, we cannot guarantee absolute security but remain committed to continually improving our systems to safeguard your data.
6. User Rights and Control
At BitInPeace, we ensure that you retain control over your personal data and interactions with our platform. Specifically, you have the right to:
- Access and Transparency: You can access the personal data we collect at any time using our platform.
- Data Deletion: You can request the deletion of your personal data once it is no longer required for regulatory compliance or essential communication purposes.
- Communication Assurance: We only send emails related to the transfer request status updates and the regular reminders that you opted into during the setup process. No additional or unsolicited emails will be sent.
You may request data deletion or access by emailing us at support@bitinpeace.com.
7. Cookies and Tracking
We use cookies and similar technologies only where necessary to operate the Service, and optionally for analytics if you choose to enable it. We do not use analytics cookies unless you provide your consent.
7.1 Strictly Necessary Cookies
Certain cookies or similar storage mechanisms are required for the Service to function securely and reliably (for example, to support core functionality and protect against abuse). These are considered strictly necessary and are not used for advertising or cross-site tracking.
We also store your cookie preference using a consent cookie (for example bip_analytics_consent) so we can remember your choice. This consent cookie does not enable analytics by itself.
7.2 Analytics Cookies (Optional)
If you choose to accept analytics cookies, we use Google Analytics (GA4) to understand how visitors use our website and application and to improve performance and usability. With our current configuration, analytics may measure events such as page views, scroll interactions, and outbound link clicks.
We load Google Analytics only after you provide consent. If you do not consent, Google Analytics will not be loaded and no analytics cookies will be set by us.
Google Analytics may set cookies and process online identifiers (for example, cookie identifiers), device and browser information, and approximate location derived from IP address. We do not use Google Analytics for advertising features (such as remarketing) on our Service.
7.3 Consent and Choice
When you visit our website or application, you can choose whether to allow analytics cookies.
Your choice is stored using a consent cookie (for example bip_analytics_consent) so we can remember your preference.
If you do not consent, Google Analytics will not be loaded and no analytics cookies will be set by us.
You can withdraw your consent at any time by clearing cookies in your browser for our domains. If you need help, you can also contact us at support@bitinpeace.com.
8. Third-Party Services, Payment Processing and Links
We use Stripe as our payment processor. When you make a payment, Stripe may collect additional personal details such as your name, billing address, and tax-related information, depending on the payment method used and your location.
BitInPeace does not store or process any payment data. All transactions, including tax calculation, fraud prevention, and regulatory compliance, are handled securely by Stripe in compliance with PCI-DSS security standards and international financial regulations.
For more information on how Stripe processes your data, please refer to their privacy policy: Stripe Privacy Policy.
We also use Google Analytics to measure optional usage statistics (only if you consent to analytics cookies). Google Analytics is provided by Google and may process usage data on our behalf.
Our platform may contain links to third-party websites or services, such as Ledger, Trezor, or other wallet providers. We encourage you to read their privacy policies before engaging with them, as their data practices are beyond our control.
We are not responsible for the privacy practices or content of these third-party services. Once you leave our platform to access these services, their privacy policies will govern your interactions with them.
9. Data Retention
BitInPeace retains only the data required to provide its services and comply with applicable legal and regulatory obligations. This includes:
- Transfer Request Data: Information necessary for the execution and management of transfer requests is retained to fulfill service obligations.
- Email Address: Stored for notifications, account-related activities, and communications.
- Subscription Data: Stripe reference data to track active subscriptions and billing history managed through Stripe.
We do not store private keys, payment details, or personal identity information.
10. Legal Compliance and Global Jurisdictions
We operate in the Netherlands, but we are committed to complying with global data protection regulations, including:
- General Data Protection Regulation (GDPR): We ensure that users in the European Union (EU) have full control over their data. Users can request access, modification, or deletion of their personal data at any time.
- California Consumer Privacy Act (CCPA): For users in California, we comply with the CCPA, which gives consumers the right to request disclosure, access, and deletion of personal information.
Some of our service providers may process data outside the European Economic Area (EEA). Where applicable, we rely on appropriate safeguards for international transfers, such as standard contractual clauses or other lawful transfer mechanisms.
We also comply with data protection regulations in other regions, including but not limited to:
- The United States
- The United Kingdom (UK)
- Canada
We take steps to ensure compliance with global privacy standards, even if our users are located outside the European Union or the United States.
Data Controller Information
For the purposes of data protection regulations such as the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other applicable privacy laws, the data controller responsible for your personal information is:
SmartBlue Innovations Digital Services B.V.
Registered in the Netherlands
KvK Registration Number: 96022043
Email: support@bitinpeace.com
11. Sanctions and Prohibited Jurisdictions
BitInPeace does not manually verify users for compliance with international sanctions. Instead, we rely on Stripe’s verification process to screen users based on their location and ensure compliance with restrictions against prohibited countries and sanctioned individuals. If Stripe blocks a transaction due to sanctions, we will not be able to provide services to the affected user.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, payment processing methods, subscription model, or compliance requirements. Continued use of our Service constitutes acceptance of any changes.
Last updated: February 1, 2026
13. Contact Information
If you have any questions about this Privacy Policy, or if you would like to request access or deletion of any information, please contact us at:
Email: support@bitinpeace.com